Wednesday, August 30, 2006

Soulless One Got Reamed

So, yes, I'm sure you all are amused by the title of this blog *muses*.

So, anyways, I picked up the phone today, noticing that the caller ID said that it was a new client that I picked up about a month ago.  So, anyways, she was all confused 'cause the insurance company that I placed her with sent out an earned premium notice for her auto insurance, basically stating that she owed them money in the amount of $32 for coverage they provided for her.  So, being the brilliant man that I am, I realized that it was actually with another agent (I cancelled the policy with the same company with the other agency and was able to get them a better rate and what not with our agency...go figure).  So, I told her to call that other agency and see what was going on...but, I assumed that the company was right, and the agency would explain it to them, not really my problem.

So, anyways, I got a call about 30 minutes later from her.  And, boy, was she pissed.  We met on July the 12th (a day prior to my birthday) and she said, today, that she wanted the policies to start effective on 08/14/2006.  I double checked with her on this and she said that she wanted both policies (the auto and the home) to start on the same date.  Fine, done.  But, today she was all like "I wanted it to start on the day that we met."  I told her that's not what she told me when we met and there was no way that I could change the start of the policy anyways, so...well, sorry about your luck, pretty much.  She then went on this tangent and was literally screaming at me over the phone, stating that "She didn't have the 32 dollars" and she kept on chanting that over and over.  I said something, don't even really remember at the moment, and she said, "I said I don't have the money to pay this."  I then just got pissed and said "Well, I never accused you of having the money.  If you don't have the money, then you can't pay it, can you?"  She then went off about how she had to spend all of this money on medicine and she could "use the money for groceries."  Cookie anyone?  Not that I'm sympathetic to her not having the money, 'cause I am.  However, It's not my problem nor is it my fault, there's little that I can do to help her.

Now, if it was my fault, I would have been more than happy to pay the 30 some odd dollars to help her out, I'm a nice guy like that.  However, since that's the date on the application and on the cancellation form that she signed, there's very little that I can do.  And, I remember for a fact that she did say that date.  So, sorry lady.

Ohhh, and what was really hot is that she said that they'll have to wait for the money.  I told her, "That's fine, whenever you are able to pay it."  Like, what, they're gonna make her pay the money if she doesn't have it?  *sighs*  I just get so damned angry when people feel the need to scream at me when it isn't my fault or it's really out of my control.  I get it that sometimes people need to blow off steam, but that's what your husbands/wives are for, not me.  Just because I'm this voice on the other side of the phone doesn't give you the right to treat me in such a manner.  I detest the public :p. 

But, other then that, everything is peachy.  I have my new checking account at People's Bank all settled and ready to go, and I looked on Community First's website and I think all of my checks and what not have went through.  So, I think on Thursday I'm going to go into Celina and close out my account and move everything over to People's, which I'm happy about.  'Cause, I can still keep one account and have this setup so that it gets interest, the same level of interest that you would get from an actual saving's account.  So, I'm really happy about that.  And, the loan and everything got the final nod the other day, so I'll be going in on Wednesday of next week to sign off on all of the paperwork and hopefully get a check soon so that I can send it into the Grange Bank to get the horrid loan paid off.  YEA!

But, I think that's about it as far as gossip is concerned.  Travis is helping Mom/Grandma/Grandpa as far as getting price quotes to have someone go down to Florida to get them moved (pending approval from the assisted living place, which shouldn't be a problem).

But anyways, it's almost time to close up shop.  Tomorrow morning I have to be in Lima early in the AM for a company meeting, should be fun though.  They're gonna preview their new online rating/uploading web interface, so that should be a lot of fun to poke holes through *grins*.  You know, I do have to ask myself why I get so much pleasure from other people's day...at least some day.  But, not today...I think today I'll run with it and enjoy it as much as I can :) 

Posted by Ka'Dield at 17:10:57 | Permanent Link | Comments (0) |

Sunday, August 27, 2006

Long Overdue For Some Love

So, it's been quite awhile since I posted.  I've been really tired late at night, which is when I normally do my posting.  So, lets see what all has been going on.

Ok...am back.  Zoie was biting her stomach and Mike freaked out that she had fleas.  So, I had to give her a bath.  It always amuses me when I give her a bath.  She just shoves her face into the farthest corner of the bath and just stands there like a stone...like she's in her happy place *smirks*.  So, anyways...

I think I passed all of the stones.  My bloodwork came back and it showed that I'm .1 high in the phosphates and high-normal in the calcium.  So, the nurse faxed me over a "diet" to follow to help reduce the phosphates in my diet.  And, it pretty much eliminated nothing in my diet except for chocolate, and I really don't eat all that much chocolate to really do anything *chuckles*.  So, whatever.  I also had them run a test called Leiden Factor V, which is a genetic test that my dad had done that tests if you are more likely to have blood clots.  It came back positive and I have a 5-10% increased likelyhood  of have a blood clot.  Freaking sweet :p  Just what I always wanted!!  Thank you genetics!  So, i'm on a baby asprin a day for pretty much the rest of my life.  I guess it could be worse.  If I got it from mom *and* dad, I would have a 50-100% increased chance.  So, I guess it's better to be informed so that, if a warning comes up, I can take it seriously immediately and get it treated immediately.  So, yea me.

Mike and I had a small break through last night in the sexual realm.  Since the STD incident, he straight up wouldn't rim me or let me fuck him.  And, you guys out there know how I love getting rimmed :).  So, yesterday morning/afternoon I was on the internet (Mike was in Wisconsin) and I was talking with a guy online that lives in Celina and I almost cheated on Mike, just for the physical pleasure of getting rimmed and maybe getting myself a piece of ass.  I backed down at the last second, but realized that our sexual relationship needed to "be fixed" in order for us to be ok again.  So, essentially, last night after he got home I finially managed to get him to rim me.  *YEA*  So, needless to say, we're making some headway again.  So, hopefully we'll continue to make headway so that, if we ever do get "normal" again, I won't be tempted to do it again.

Mike and I made the decision a couple of nights ago to combine our checking accounts into one account.  The reasoning behind this decision isn't important *smirks*, but it's a good thing.  I'll be taking care of all of the bills for now on as well to make sure that they are all paid and the finances are in order and good standing.  There's a lot of gossip in regards to this subject, but I promised Mike that I wouldn't really speak of it.

I really can't wait until the new version of Windows, Vista, comes out this next January.  I've even been dreaming about it...'cause then, I'll finially be able to get rid of this piece of shit Acer laptop that still shuts down all by itself even though it's been sent to them for repairs multiple times.  The last time they sent it back the only thing that they did was reinstall Windows.  I was so fucking pissed, so I decided I wasn't going to send it back to them for this particular issue and just fucking pitch the laptop when I get a new one.  However, the modem doesn't work on this motherfucker either.  I should just send it back to them and get the modem fixed and ask them to take another look at the stupid shutting down thing again.  Maybe they'll get it right so that I can *MAYBE* sell this stupid piece of shit!!!!!!!  But a couple of our companies are offering something through Dell so that we can get 5-10% off certain Dell systems, so that'll be a nice penny saver.

Lets see, what else has been happening?  I went over to Melissa's last night and we watched Benchwarmers.  I thought it was pretty damned funny.  I almost wet myself several times...I have to say that I was really impressed and surprised.  I definatly give it two thumbs up.

But, I think that's about everything for now.  I'll try to be more regular next time *grins* 

Posted by Ka'Dield at 14:28:14 | Permanent Link | Comments (0) |

Friday, August 11, 2006

Jealousy and Crack Cocaine

So, you're all wondering, "What's up with the title of this post?"  Quite simple really, let me explain.

So, I woke up this morning and called the doctor's office and spoke with one of the nurses.  She asked me how I was doing, I told her that I was as high as a kite, doing pretty good, blah blah blah.  So, she wanted me to make an appointment for next week to do a follow up appointment (good idea) and then said that she wanted me to pee in a urine strainer to catch any of the kidney stone(s).  Ok, why they didn't give it to me when I was there was really beyond me.  So, my car is still at work and I'm drugged outa my mind with vicodine (yea vicodine!!), so it's probably not a good idea for me to drive :).  So, I asked them if someone else can pick it up for me 'cause I'm high and no car.  She said that someone could.  So, I decided that I needed someone to pick it up as soon as possible so that, well, I can pee.  *chuckles*.  So, I called Jess (since the excitement in her life generally revolves around a new episode of Oprah hehe) to see if she can run to the doctor's office for me and pick up my sweet urine strainer.  And, of course, she jumped up for joy to do this for me *grins*.

So, I'm peeing in this urine strainer constantly today.  So far today (and I'm totally not done), I've drank over a gallon of water and working on my first Pepsi (I seriously needed something more then water!!).  So, literally, I'm peeing every 20 minutes...it's really getting annoying.  However, I don't feel any pain at the end of my winky (the scientific term for it, ya' know...) like what I was earlier today.  So, I'm thinking that I passed the stone...however, it was never caught in the strainer.  So, I'm thinking that I passed it prior to getting the strainer.  However, I'll continue using the strainer and drinking lots of water until the doctor's visit on Tuesday.  I'm just not sure how much more of this constant drinking and peeing I can do before losing my mind :).  So, yes, that covers the jealousy part.  'Cause, as we all know, everyone wants to be me right now.  I mean, who wouldn't?

Now, for the crack cocaine bit.  I called Melissa to see how she was doing and to let her know that, yes, I was still alive and kicking.  And Melissa is a lawyer and was working on a case and she didn't have enough information on a case and requested additional info to be sent from the court.  Well, she got the information that she requested and a lil' bonus.  There was a stash of crack cocaine in it.  I asked her if it was some sort of bribe *chuckles* but that was the type of case that she was working on.  Somehow the evidence ended up with the case file though *smirks*.  So, they called the court that it was sent from and told them that they needed to come pick it up.  Well, they sugested just to send it back in the mail to them.  Uhhmmm, helllooooo...last time I checked, it's illegal to send illegal drugs through the mail!  So, the court had to drive all of the way here to pick it up and take it back.  I just found that really amusing.  I guess there are perks to being a lawyer after all!   I mean, I thought the perk was selling your soul to the devil...apparently even I'm wrong some of the times :).

So, tomorrow I'm gonna lay off of the drugs so that I can have Mike drive me to work so that I can get my car back.  I'm just not super comfortable leaving it at work over the weekend, even though it's in a garage.  So, while I'm there I'm gonna catch up on a few things and head back home and relax for the weekend...I'm sure my winky will appreciate it.

Today I did quite a bit for being laid up.  While waiting for Jess to bring me my urine strainer, I walked to the post office (a couple of blocks away, nothing super crazy) to get the mail for the agency and also did three loads of laundry.  When Jess brought over the strainer I gave her a package of the dark chocolate M&M's and the new Victoria Secret catalog that I got in the mail today (what...you don't know me!).  I think that she was expecting her payment to be vicodine *chuckles*.  However, and I know it's silly 'cause I'll never get caught, on the slim chance that I would get caught, I don't wanna be violating a federal law.  Even though I hear that the federal prisons are pretty swank.  And I prolly would be the hottest bitch in there.  Hrrmm...well, as long as I can whore myself out to the inmates for vicodine, maybe federal prison wouldn't be so bad :) 

Posted by Ka'Dield at 23:45:50 | Permanent Link | Comments (0) |

Suddenly I Have A Craving For Tuna Noodle Casserole...

So, I was on another blog's website and it had this news article from ACBnews.com.  I was intrigued by it just because of how odd it sounded and I laughed when I read the headline.  But, after reading it, I felt kind of shitty for laughing at such a condition.  'Cause, truely, this is probably one of the worst non-life threatening medical issues one can have.

Miss Fishy 

Posted by Ka'Dield at 23:22:03 | Permanent Link | Comments (0) |

Pride and Being Thankful

So, there has been a lot that has happened in the past couple of days since I've last blogged.  I'll try to go over them quickly as to not take hours writing :)

So, this past Friday Mike, Jess, Travis, Melissa, and her cousin Cathy went to Cedar Point here in Ohio to meet Mike's family.  Last year just Mike and I went and, to my horror, I realized that None of his family likes to do any type of rides.  Out of the 10 people that went from his family, none of them liked doing it.  They went for the shows and the chit-chat.  So, you spend all of that money to do that?  Craziness I tell you.  But, we all had a grand time at Cedar Point this year.  I was burnt on my neck and also my face and was exhausted by the time that we left (we were there from 10am - 5:30ish), but I had a very kick ass time.  The highlight of my day was riding the Top Thrill Dragster, which is their newest ride in the park.  The pictures on the website don't truely express how scary the ride is.  Cathy really wanted to go on the ridge and no one else was willing to go on it with her, so I decided to do it.   Basically you are sitting down and you are instantly shot off at 120MPH (193 KPH) and you go straight for a wee bit and then you go straight up at a 90 degree angle for 240 feet (128 meters).  Then you plumet again at a 90 degree angle going down.  While going up I was screaming "O My God, O My God" over and over and then, on the way down....no words were passing my lips.  I was too busy, literally, screaming like a little girl.  Needless to say, I seriously needed something to drink afterwords :)

Monday and Tuesday aren't really noteworthy at all, nothing really happened.  On Wednesday I woke up and my stomach was feeling really..achey.  So, I took some Pepto and decided to suck it up and go to work.  So, I get to work around 10:30 and was there until around 12:30 and still felt like shit so I went home.  After getting home and chilling out for awhile, I started to feel better, yea me.  So, I woke up this morning and I felt peachy, got to work, was catching up on a lot of stuff on my desk, and then around 2:15 or so I was typing a letter to another insurance agency in Colorado and I got this sharp pain in my left hand side of my torso.  I said out loud, "Oww, the left hand side of my stomach hurts."  And then, my friends, it happened.  If I was standing up at the time I would have fallen over, screaming.  But, instead, my body twisted around and I fell back into my chair, started breathing really hard, and I felt my body twisting almost, like I was having some type of seizure.  Travis, I think, thought that I was joking 'cause a couple of minutes earlier he said that he was leaving early to see the new Nicholas Cage movie "World Trade Center."  But, I think he got the picture when he saw sweat all over my face and me calling the doctor's office.

So, i get the doctor's office and told them what was going on and they wanted me to speak with a nurse.  So, after waiting for a nurse for about a minute or so I get the feeling that I was gonna throw up (like, what, writhing around in pain isn't enough?).  So, Travis was on the other line with a client and I put my line on hold and asked him to hang up with the client and pick up my line so that I can...well, take care of business.  All in all I think we were on hold for the nurse for 5 minutes and actually my doctor picked up the line and spoke to me for a few minutes and told me to rush over there.  So, I was planning on driving myself and Travis just shut down the office and rushed me over to the doctor's office.  He sped and even ran through a red light to get me there as fast as possible.

Upon getting there we were sent right in and the nurse took my blood pressure, weight (fyi, i'm fat hehe), etc etc.  After that the dr came in and spoke with me for a couple of minutes, he said that I either had kidney stones or blocked bowels.  So, he took a urine sample and also x-rays.  Now, during all of this, I'm screaming, throwing myself around in pain, and also cursing quite loudly.  *ahem*.  I wasn't exactly the model patient...but, I tried my best with how I was feeling.  So, the tests came back and I had blood in my urine...sweet.  So, the doctor *FINIALLY* gave me pain pills (vicodine...75 OF THEM!!!!) and I had Travis run to CVS really quick to get the rx filled while I finished up at the office.  While I was waiting for Travis to come pick me up at the office, I'm calling Mike and my mom, telling them what was going on.  And, while speaking with Mike, I just started crying.  Some of it was the pain, but it was also due to the fact that I was really scared, relieved, and exhausted.  With mom I was sobbing a lil' bit but I tried to hold onto my composure for her...I dunno why.  I think it was 'cause I didn't want her to worry about me.

So, we get to the hospital, mom is there to greet us, Mike gets there a couple of minutes later, I get my cat scan done, I'm high with vicodine, all is well in the world.  So, the dr looks at my cat scan, definatly a kidney stone.  But, it looks like it should pass on its own.  So, he told me to a) take lots of the pain meds (mmmm, done!) b) drink lots of water and c) call him tomorrow am to let him know how I'm holding up.  Sweet.  So, afterwords, Mike, mom, and I go to this mexican restaurant near the hospital and we all had a grand ol' time (Travis left about an hour prior to us leaving 'cause of a volleyball game).

 Now...I have to tell you, after all of this happened, I was thinking back on what all happened and I realized that, in my adult life, I've never had to totally depend on someone else.  That is until today.  It's hard to express the emotions that I'm feeling right now, it's almost like this clusterfuck of emotions.  Later this evening Mike and I were discussing this and he asked if I felt humbled by this experience 'cause I was so dependent.  And, I thought about it and I realized that I wasn't at all...which is amazing.  Instead, really the only emotions I feel about the situation were Pride, Thanksfullness, and Love.  Like at the agency, I was in so much pain and fear (as I was worried that my appendix burst or something like that), I had problems concentrating and knowing even what to do.  But Travis took control of the situation, told me I wasn't driving to the clinic, and closed down the agency and busted ass to get me there pretty damned quickly.  Mom and Jess spoke to me on the cell phone for quite a bit and gave me a lot of love and support when I was terrified.  And Mike, as always, was my rock when I was talking to him on the cell, being there for me at the hospital, trying to keep my mind off of everything.  I never felt so powerless beforehand but my family was there to pick me up and take care of me...and that means everything to me.  No my friends...I never once felt humbled.  I felt empowered and truely loved by those around me.  I'm not really sure if I can ever properly repay them for what they did for me today.  Not only did they care for me...they truely made me feel honored to be a part of this family, and why family/close friends are the best resource any man can have.  Period.

 

Posted by Ka'Dield at 01:08:24 | Permanent Link | Comments (2) |

Saturday, August 05, 2006

If You're Laid Up And Can't Attend A Garage Sale...

So, I was driving from work to Wal-Mart and I saw this little gem.  I almost went mad looking at it.

Garage Sale Van From Hell 

So, apparently the guy that drives this van is from our town.  Sweet, and he lives in an apartment by the park, which isn't too far from me.  So, I'm living a couple blocks away from crazy.  I mean, seriously, the police should pull them over and cite them with something.  Reckless Endangerment, Distracting Other Drivers, or just being Way Too Damned Tacky.  

But, seriously, when I saw it I did a triple take and actually swung around the block and pulled into the local grocery store and parked close to it (but not too close to spook the crazies).  I wish I had my regular digital camera so that you guys can totally emerse yourselves in the craziness that I saw.  But, alas, I only had my camera phone...but, for being a camera phone, it's not that bad, I'm happy with the quality as it is.  But, seriously...why in the hell do you need a traveling garage sale?!  What in the hell is the point?!  Of course, I'm sure the point is to attract attention...and, well, they got mine at least.  Commie Bastards, all of them. 

Posted by Ka'Dield at 16:59:52 | Permanent Link | Comments (0) |

Wednesday, August 02, 2006

Round Two, and the Victor is the Souless Agent

So, this morning I got a call from "The Souless Client," as mentioned in yesterday's posting.  Well, not her but her husband.  I was all braced for craziness and drama but it seems that I was over prepared.  He actually understood about the whole banks signing the checks and what not, he just pointed out to me that one of the banks was incorrect (which, fyi, not our fault...the insured needs to notify us of any mortgage changes).  So, I told him that I would prepare the change ASAP and send it to Donegal and also to the adjuster and to have them send back the check to the adjuster so that they can get the check with the right banks on it.  He also mentioned that he wanted us to look at a different insurance company.  I said that the paperwork was put in the mail yesterday.  I think he was quite impressed by that.  So, we'll see if he actually takes it since it's close to $300 more a year.  hehe

Today Travis, dad, and myself went over to Grandma's for lunch and she made her famous Potato soup.  It was damned good, as always.  I stuffed myself a wee lil' much and Travis took home the leftovers.

There's nothing good on TV today except for Project Runway...but the new one comes on at 10pm and it's only 8:30.  *sighs*  What's a boy to do until then?

I'm a member of HRC, which is a political organization for people that believe in equal rights for Gays, Lesbians, Trans, etc etc.  And, I got an email today that just about made me sick.  So, here's a copy and paste from an article that was ran in the Columbus Dispatch in regards to what Ken Blackwell, current Ohio Secretary of State and candidate for Ohio Governor had to say about homosexuality and its "amazing" paralells between arsonists and kleptomaniacs:

"I think homosexuality is a lifestyle, it's a choice, and that lifestyle can be changed. I think it is a transgression against God's law, God's will. The reality is, again, ... that I think we make choices all the time. And I think you make good choices and bad choices in terms of lifestyle.  Our expectation is that one's genetic makeup might make one more inclined to be an arsonist, or might make one more inclined to be a kleptomaniac. Do I think that they can be changed? Yes."

 I mean, are you serious?  Kleptomania is a mental disorder you dumb ass, not a choice.  And typically people that are arsonists are either screwed up in the head or have a serious affection with fire or, my favorite, a fun mixture of both.  And, what angers me the most is that, if this would have been said about black people, they would get all up in arms about this shit and he would be made to publically apologize.  However, since it's said about the fags, that not many people even hear about it and the gays are too busy sucking cocks and getting their eyebrows waxed to pay much attention to it.  Ugh, that just makes me so sick.  I hate it that these bigots can spout off their mouths and they can get away with it.  I mean, did you know that our lovely President Bush removed from law stating that sexual orientation can not be used to discriminate against a security clearance?!  Not even a freaking blip!!  If he would have removed race from that, the blacks and hispanics would be marching the streets, waving around their flags, protesting, their arms raised in defiance.  Yet, us gays just shrug our shoulders, state that there's nothing that they can do, and buy new designer underwear so that they can go out to the clubs in style.  It just makes me wanna wear a cheap drag outfit and sing the blues, ya' know?

So, I got an email in regards to the volunteer work.  They said that they had an office in Lima that could use some help and they sent me some application type stuff.  And, one of them was a confidentiality agreement, which is understandalbe since you may be talking with HIV+ people and what not.  But, the other one basically waived your right to sue them in case of personal injury or other stuff.  And, I was like...ugh, wtf?  I mean, so what, if you sexually harass me, I can't sue you?  I dunno, I may have to ask them about that and see why the have that...just doesn't make much sense to me.  But, yea, I think I'm gonna do it.  I just wanna sit on it for a few days and see how it settles in my tummy. 

Posted by Ka'Dield at 20:51:44 | Permanent Link | Comments (0) |

Tuesday, August 01, 2006

I promise, last one for today...

So, I was on gay.com and was reading this article in regards to the stigmata that people face when they find out they they are HIV+ and how their friends/family reacted to it.  And, my heart reached out to them.  So, I've been thinking about this for quite some time, just never did anything about it, but I think I would like to do some type of volunteer work in regards to an HIV/AIDS organization.  I found an organization called ARC Ohio and it looks like that they do some type of operations in Mercer County, which is the county that I live in.  So, I sent them an email, seeing if there's any low-pressure type of stuff so that I could possibly get my feet wet in it (as in a desk job or event planning, etc).  So, we'll see if I get a response and how that all works out.  Just figured I would post about it :)
Posted by Ka'Dield at 23:35:17 | Permanent Link | Comments (1) |

I Pledge AllegianceTo The Ranbow Flag....

So, watch this video and then read what I have to say about it.

Rainbow Flag Drama 

So, I have to ask...what in the hell is the big deal?  Is this really such a monumental thing to get all worked up over?  There is so many people being wronged, politicians being commie bastards, and lovely cookies that still need to be eaten...and people are getting upset about a damned flag.  And, even after the guy explained, "Hey, it's not really meant for that, it was a gift from my 12 year old kid,"people are still up in arms about it.  Granted, the kid bought it at a museum for the Wizard of Oz (hello...can you get any more gay!?), but still..how ridiculous can you get?  It's things like this in the news that just turns my damned stomach.  Sure, some people may say, "But Casey, they're just ignorant."  Yea, I can buy ignorant if they're a child.  There is no excuse for ignorance, especially in the technology age when you can easily do a search on Yahoo (not google...devil ya' know), get read up about a subject before you start shooting off your damned mouth.  It just really tears me up to hear about such hatred and disgust against gays...ugh, just don't get me started.

So, besides battling with the Souless One earlier today, nothing super crazy happened at work today.  Mike's work may not be getting the loan that they were hoping for...he doesn't really know for sure.  So, hopefully something comes through.  He basically got a job offer early last week in a city 45 minutes from here.  But, he told them to hold off a bit and he'll know more this week.  Well, when he found out about the loan today he called them but they already filled the position.  Bitch.  So, now he's really worried about money and all of that and I'm trying to be ever supportive.  I say, if it comes down to it, we'll sell the place and get an apartment, no big deal.  We'll go down to the bare basics until he can get on his feet if we must...just can't give up my cable and high speed internet.  We don't need electricty and water that bad...right?

I took some pictures with my camera phone today for work and also a few while we were on vacation.  The quality wasn't too bad, I was pretty impressed.  I can actually tell what the pictures are!  Bonus defiantly.   

Posted by Ka'Dield at 23:00:45 | Permanent Link | Comments (0) |

Souless Agent vs Souless Client...Stay Tuned For Round Two

So, an insured called me and just straight up pissed me off today.  If she would have been at the office I may have slapped her to knock some sense into her.  So, lets set the stage, shall we?  So, she had a claim a wee over a month ago on her home, wind damage basically.  So, the insurance company has been screwing around as far as payment and getting the claim adjusted.  So, she's been calling me, I've been calling the insurance company, going round and round, trying to get things straightened out.  So, she called the other day and I looked on their website and it was showing that there was a payment sent out to them.  However, it wasn't as much as she thought it was gonna be.  So, there was nothing that I could do, since I only had access to the amount, so I gave her the adjuster's name and phone number and suggested that she call him and figure out what was going on.  So, she did, and all was right in the world.  Until today.  So, she called earlier this afternoon and said that they got the check today but the check was made out to her and her husband and two banks that have a mortgage on her home.  She asked what that was all about and I said that it was common practice with large claims to list everyone that has an interest in the home on the check.  I told her that she can try to take it to the bank and have it deposited in her account, but I wasn't sure if they would do it.  Fine.  Again, pease is throughout the land.  And then she called near the end of the day and, sure enough, it was the end of the world and partially my fault.  She went to the bank and they didn't allow the check to be deposited without all of the signatures.  So, apparently she called the adjuster and he said that she did need the signatures and there wasn't really anything that he could do.  So, then she called me and, apparently, I haven't been doing enough to keep her happy and what is she supposed to do with the check?!  I told her that, apparently, she would need to have the banks sign off on the check.  Well, her banks aren't local ones, national ones.  So, I told her that she should probably call her banks and get an address and a contact person to get the check signed.  O' My God, you thought I was asking her to do backflips while being preggy.  She started rambling on about how she didn't know how to get in contact with the banks (like they don't have an 800 number for the banks on her payment book?) and what not.  Then she started saying how, when Sigler's had her business, everything went smoothly, but now, since we have it, this whole claim has been a mess and we're not helping.  So, I was like, "Well, do you want me to call the banks for you and mail the check out for their signatures?"  She then said that she can make the call herself.  So, I then said, "Well, what exactly do you want me to do?"  And, she was like, "Help Me."  Ok...I'll beat you until you cry.

So, she was like, "I'm tired of doing all of the leg work, that's your and the insurance company's job.  You handle it and call me tomorrow."  Yea, OK.  So, apparently the threshold for listing the banks on the checks is 5,000.  So, I called and left a voicemail for the adjuster and asked him, if she sends the check back, if he can cut two checks so that she can bypass the banks and all of that and to call her. So, we shall see if she calls me back tomorrow in a frenzy, telling me I'm worthless. 

It's just like, what am I supposed to do?  It's not my fault how the insurance company does it, it's not the adjuster's fault as it's the company's protocal.  So, there's nothing that I could do to make this process go any faster or what not.  I told her that, "Well, I can talk with the adjuster and see if there's anything that can be done, but I can't really make any promises 'cause it's out of my control."  Needless to say, she wasn't too pleased and I'm not too sure that there was anything that I could do.  At one point, she asked me what I think she should do.  I told her, "Well, you have your check, send it to the banks, have them sign it, and you'll have your money."  She didn't like that suggestion. 

*sighs*  I just don't know what I'm gonna do with these people anyways.... 

Posted by Ka'Dield at 20:06:05 | Permanent Link | Comments (2) |